Lorikeet launches AI account manager for businesses
Lorikeet has debuted Dreamweaver, an AI-driven tool designed to assign dedicated personal account managers across voice, SMS, and email.
Lorikeet, an AI customer experience platform designed for complex and regulated industries, announced the launch of Lorikeet Dreamweaver on November 5, 2026, in Sydney. The tool is integrated into the company's flagship Concierge agents to deliver personal account management for every customer.[1][2]
The platform is aimed at increasing customer lifetime value by pursuing business objectives such as activation and retention. The AI account managers interact with customers across multiple communication channels, including voice, SMS, and email.[1][2]
While enterprise B2B firms and luxury brands traditionally deploy dedicated account managers to serve and delight clients, the high expense has historically prevented most consumer businesses from doing the same. Dreamweaver allows companies to define strategic goals while deploying automated account management at scale.[1]
