Solera Adds Uber Wait & Save to Shuttle OnDemand to Cut Dealer Costs

Solera, a global leader in data-driven vehicle lifecycle and dealership solutions, has announced a new integration between Uber’s “Wait & Save” ride option and its Shuttle OnDemand platform. Announced on May 07, 2026, from Westlake, Texas, this partnership aims to provide automotive dealers with a more efficient method for managing customer transportation. The integration allows dealerships to leverage Uber's dynamic pricing models to better control costs while ensuring customers remain mobile during vehicle service appointments.^[1][2]

The primary objective of the integration is to offer dealerships a smarter way to lower transportation overhead without sacrificing the quality of the customer experience. By utilizing the Wait & Save feature, service departments can access lower-cost ride options for customers who have more flexible schedules. This approach is designed to improve the Customer Satisfaction Index (CSI) by providing reliable transportation alternatives to traditional loaner cars or fixed-route shuttle services.^[1][2]

In addition to cost reduction, the integration is positioned as a tool for lifting service revenue. Solera reports that the streamlined transportation process provides a proven path to higher Repair Order (RO) spend. When dealerships can efficiently manage how customers transition to and from the service center, they often see a positive impact on the overall volume and value of service transactions. This data-driven approach reflects Solera's broader mission to optimize the vehicle lifecycle for both businesses and consumers.^[1][2]